| Bills for electric service are
issued monthly. The bill is due and payable upon receipt. If
not paid by the due date printed on the bill, a late payment
charge of 1 1/2% will be added, a delinquent notice is sent and if
the bill is not paid by the date on the notice, service will be subject
for disconnection.
In the event a Cooperative representative is sent to your
premises to make a disconnection for nonpayment, a collection
fee of $100.00 shall be charged.
If your electric service is disconnected for nonpayment of
your bill, you will be required to pay the reconnection fee
and all charges for electric service. All services disconnected for non-payment will only be connected during IEC's normal business hours (Monday - Friday, 7:30am to 4:00pm).
It is to every member's advantage, and greatly simplifies
work if bills are paid on time. If, for some reason, a bill
cannot be paid please contact the office by the due date to discuss payment arrangements.
You may request a Deferred Payment Agreement under which a
portion of the bill will be temporarily deferred. By entering
into such an agreement with the Cooperative, termination of
your service can be avoided. This must be done on or before
the disconnect date on your notice. To enter a deferred payment
agreement, the following steps must be completed.
- You must come to the IEC office located two miles southeast
of Cleveland on U.S. Highway 64.
- The individual responsible for the bill must sign an acceptable
deferred payment agreement.
If you, or another occupant of your household is elderly,
handicapped, or have a verifiable medical condition which
is considered to be a life threatening situation, special
procedures may be available.
You may be eligible for assistance in the payment of your
utility bills from the Department of Human Services Office
listed below. If you have applied and are awaiting financial
assistance forma federal, state or social service agency you
may request a 20 day delay.
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DEPARTMENT
OF HUMAN SERVICES BY COUNTY |
Pawnee County DHS
501 5th Street
Pawnee, OK 74058
(918) 762-3606
(800) 270-0786 |
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Payne County DHS
7141 East Krayler
Stillwater, OK 74075
(405) 372-1941 |
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Creek County DHS
17 South Elm
Sapulpa, OK 74066
(918) 746-3300 |
Noble County DHS
205 15th Street
Perry, OK 73077
(580) 336-5581 |
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Tulsa County DHS
444 South Houston
Tulsa, OK 74127
(918) 581-2108 |
Kay
County DHS
801 W. Grand, Suite B
Ponca City, OK 74601
(580) 363-2896
(800) 493-7982 |
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Osage County DHS
550 Kihekah
Pawhuska, OK 74056
(918) 287-2956 |
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WARNING!!
Reconnection of one's own service after it has been disconnected
for any reason is a dangerous practice and is an illegal act.
Oklahoma law makes any tampering with a meter, or attempting
to divert electricity in any way, an illegal act that is punishable
by a fine or imprisonment, or both. IEC prosecutes without
exception all cases of tampering!
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